Shipping Policy

Shipping Policy

Last updated: 13.01.2026

This Shipping Policy applies to all orders placed through this website operated by Kaan Global Foreign Trade and Marketing Limited Company (“Company”, “we”, “us”, or “our”).

We operate internationally and fulfill orders through an international logistics and fulfillment network.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has entered processing, it cannot be modified or canceled.

2. Estimated Delivery Time

Estimated delivery times vary depending on destination and logistics partner.

Typical delivery timeframes:

  • United States & Canada: 7–15 business days

  • Europe: 7–15 business days

  • Other international destinations: 10–20 business days

These delivery times are estimates, not guarantees.

3. Shipping Method & Carriers

Orders are shipped using international carriers and logistics partners selected based on destination, availability, and efficiency.

Carrier selection is at our discretion.

4. Tracking Information

Once your order is shipped, tracking information will be provided via email.

Please allow 24–72 hours for tracking updates to become active.

5. Customs, Duties & Taxes

International shipments may be subject to customs inspections, duties, or taxes imposed by the destination country.

Such charges are the responsibility of the customer and are non-refundable.

We are not responsible for delays caused by customs clearance procedures.

6. Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Delays due to incorrect or incomplete addresses

  • Failed delivery attempts

  • Packages returned to sender due to address errors

Reshipping fees may apply in such cases.

7. Lost or Delayed Shipments

If a shipment is significantly delayed or lost in transit, please contact us.

We will work with our logistics partners to investigate the issue. Resolution may include:

  • A replacement shipment, or

  • A refund, at our discretion

8. Force Majeure

We are not liable for shipping delays or failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Customs delays

  • Carrier disruptions

  • Global logistics issues

9. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time.

Changes will be effective upon posting on the Site.

10. Contact Information

For shipping-related inquiries, please contact us:

Kaan Global Foreign Trade and Marketing Limited Company
📧 Email: support@bellismera.com